Privacy Policy

Welcome to our website. Below you will find our Privacy Policy:

I. General information

1. Contact details of the controller
Thermodyne GmbH
Nordstr. 15
49086 Osnabrück
Germany

Tel.:  +49 (0) 541 / 181 4997 0
Fax.: +49 (0) 541 / 181 4997 77
E-Mail: info@thermodyne.de

II. Concrete information on the collection of personal data

1. Visiting the website
a) Purpose of the collection and processing of data
Every time a user accesses a page from our website or calls up a file stored on our website, access data relating to this process is stored in a log file. Each dataset consists of:
(1) the page from which the file was requested,
(2) the name of the file,
(3) the date and time of the request,
(4) the amount of data transmitted,
(5) the access status (file transmitted, file not found, etc.),
(6) a description of the type of operating system and web browser used,
(7) the client IP address.

We use this data in order to operate our website, in particular to determine the utilisation of the website and website malfunctions, and to make adjustments or improvements. The client IP address is used for the purpose of transmitting the data requested; when no longer technically required, the client IP address will be rendered anonymous by deleting the last block of numbers (Ipv4) or the last octet (Ipv6).

b) Duration of retention
Data are stored every time a user accesses a page from our website or calls up our website; such data will be deleted as soon as they are no longer required for the purpose of the collection, which is the case when the visitor leaves our website.

c) Legal basis
The legal basis for the temporary storage of the aforementioned data is Article 6(1)(f) of the EU General Data Protection Regulation (hereinafter referred to as “GDPR”). The legitimate interest is to make available our website.

d) Possibility of objection and removal
The data subject may object to processing.

2. Dealer area
a) Purpose of the collection and processing of data
The data subject may register himself/herself – and the company for which he or she works – with us, stating personal data, which are transmitted to us and stored. Data that you send to us are stored. These are: the company, name, user name, address(es), email address, IP address, date and time of registration. Registration facilitates access to detailed information about products and services, data sheets, price lists, and conditions, and may also serve the purpose of establishing and performing our contract with the data subject.

b) Duration of retention
The data will be deleted as soon as they are no longer necessary for achieving the purpose. In the event of a registration that does not lead to the further conclusion of a contract, this is the case when the registration is deleted or the data are amended. In the case of a registration that leads to the further conclusion of a contract, the data will be deleted as soon as the statutory and fiscal requirements allow the deletion of contract data. That period is five years for personal data that fall under Section 147 of the German Fiscal Code (AO) and ten years for personal data that fall under Section 257 of the German Commercial Code (HGB). These periods commence at the end of the calendar year in which the data were collected.

c) Legal basis
The legal basis for the storage of the aforementioned data is Article 6(1)(a) GDPR, only after the data subject has given his or her prior consent within the registration, or Article 6(1)(b) GDPR in the case of the performance or initiation of a contract. Since the data subject is able at any time to withdraw his or her consent, the legitimacy of the processing of personal data that took place on the basis of consent until its withdrawal is not affected.

d) Possibility of objection and removal
The data subject has the possibility at any time to delete the registration or to adapt the data. Data can be deleted or amended by sending a message to info@thermodyne.de. There is no possibility of objection to and removal of the registration and the data if the registration was used to establish or execute a contractual relationship; in this case, only access to the dealer area may be deleted. Deletion is carried out by taking the steps mentioned above.

3. Cookies
a) Purpose of the collection and use of data
In order to make it technically possible to visit our website and to place orders, we transmit so-called cookies to the data subject’s end device. Cookies are small text files that enable the data subject’s end device to be identified, usually by recording the name of the domain from which the cookie data were sent, information on the age of the cookie and an alphanumeric identifier. Saving the cookie on the end device used – without interfering with the operating system – enables the end device to be recognised and enables us to make immediately available any possible presettings. We use this information to adapt our website and the services offered to your needs and to enable you to access our website more quickly.

b) Duration of retention
The different cookies are stored for different lengths of time; however, the maximum period is two years. Cookies are stored on your local end device, not on our server, which is why the actual deletion period depends on how your browser software is configured. Please refer to the operating instructions of your browser software to find out how to delete – either ad hoc or automatically – cookies that we have set.

c) Legal basis
The legal basis for the storage of the aforementioned data is Article 6(1)(f) GDPR. The legitimate interest in setting cookies is, on the one hand, to optimise the quality of our website through analysis and, on the other hand, to enable users to visit our website; in particular, a number of functions on our website cannot be used without cookies, since, in the absence of cookies, the user would not be recognised when changing to a different page, e.g. the user would be unable to use a shopping cart, language settings would be lost, and it would not be possible to perform searches. In addition, the legal basis for storing data for the purpose of performing a contract is Article 6(1)(b) GDPR.

d) Possibility of objection and removal
The data subject may block the use of cookies in the end device used or delete these cookies after use. In some circumstances, however, it may not be possible to use individual functions of our website. Please refer to the operating instructions of the browser software to find out how to block cookies and delete cookies that have already been saved.

4. Contact by email, fax or telephone
a) Purpose of the collection and use of data
Users may contact us by email, fax or telephone. The data transmitted to us in this way and specified by the data subject will be saved by us so that we can process the query. Such data include the name, address, email address, phone and/or fax number, the date and time of the query, a description of the concern and, where applicable, contract data if the query is made in the context of preparing or executing a contract.

Data will not be divulged to third parties. They serve the purpose of processing the data subject’s contact enquiry.

b) Duration of retention
Once data are no longer required for achieving the purpose, they will be deleted. This is the case where the conversation has been successfully completed and the circumstances have been clarified, and no contractual or fiscal retention periods prevent such deletion. That period is five years for personal data that fall under Section 147 of the German Fiscal Code (AO) and ten years for personal data that fall under Section 257 of the German Commercial Code (HGB). These periods commence at the end of the calendar year in which the data were collected.

c) Legal basis
The legal basis for storing the aforementioned data is Article 6(1)(a) GDPR, only after the data subject has given his or her prior consent within the query; Article 6(1)(b) GDPR in the context of the initiation or performance of a contract; or Article 6(1)(f) GDPR. The controller’s legitimate interest is the ability to process contact enquiries and to prevent the abuse of contact enquiry. Since the data subject is able at any time to withdraw his or her consent, the legitimacy of the processing of personal data that took place on the basis of consent until its withdrawal is not affected.

d) Possibility of objection and removal
The data subject has the possibility at any time to withdraw the consent he or she gave to the processing and storage of data. Data stored with regard to this process will then be deleted.

5. Google Analytics
a) Purpose of the collection and processing of data 
The client IP address is recorded for the use of the Google Analytics service. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on the end device of the data subject and that enable the analysis of the use of the website. The information generated by the cookie about the use of this website is usually sent to a Google server in the USA, where it is stored. Owing to the activation of IP anonymisation on this website, however, the IP address of the data subject will be shortened beforehand by Google within the Member States of the European Union and in other countries which are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA first and then shortened. On the instructions of the operator of this website, Google will use this information in order to analyse the use of the website, to compile reports about website activities and to provide additional services relating to website and internet usage for the website operator. The IP address transmitted from your browser using Google Analytics will not be associated with any other data held by Google.

b) Duration of retention
Once the data are no longer needed to achieve the purpose, they will be deleted, which is the case when the anonymisation, which takes place within the European Union, has been completed. This takes less than one second.

The data sent by us and that are linked to cookies, user identifications (e.g. user IDs) or advertising IDs will be deleted automatically after fourteen months. Data that have reached their storage period are deleted automatically once a month.

For more information, visit www.google.com/analytics/terms/de.html und policies.google.com.

c) Legal basis
The legal basis for the storage of the aforementioned data is Article 6(1)(f) GDPR. The legitimate interest is to enable us to analyse the use of the website by all users in their entirety without being able to draw conclusions about the behaviour of identifiable individuals; this enables us to optimise our website and the services we offer.

d) Possibility of objection and removal
The data subject can prevent cookies from being saved by changing the appropriate setting in the browser software; we point out to the data subject, however, that this may mean that he or she will not be able to use the full functionality of this website. The data subject can also prevent the data generated by the cookie relating to the use of the website (including the IP address) from being recorded and used by Google by downloading and installing the browser plugin available from this link [http://tools.google.com/dlpage/gaoptout?hl=de].

6. Applications
a) Purpose of the collection and processing of data
We process the data provided to us in the context of applications only for the purpose of the application and an application procedure.

b) Duration of retention
In the event of a successful application, we may further process applicants’ data for the purpose of the employment relationship. In the event of an unsuccessful application, applicants’ data will be deleted after the completion of the application process, unless we are entitled to store the data for a period of six months in order to answer any follow-up questions concerning the application and to comply with any obligations to provide supporting documents arising from the Act on Equal Treatment. If a candidate withdraws his or her application, the data will likewise be deleted.

c) Legal basis
The aforementioned data are stored only in compliance with our pre-contractual obligations in the context of the application procedure within the meaning of Article 6(1)(b) and (f) GDPR and, where applicable, for purposes relating to the employment relationship in accordance with Section 26 of the Federal Data Protection Act (BDSG). Where special categories of personal data within the meaning of Article 9(1) GDPR are communicated voluntarily, these are processed additionally in accordance with Article 9(2)(b) GDPR (e.g. data concerning health, such as severe disability status). Where special categories of personal data within the meaning of Article 9(1) GDPR are requested from applicants in the context of the application procedure, they will be processed additionally in accordance with Article 9(2)(a) GDPR (e.g. data concerning health, if these are necessary for the pursuit of an occupation).

d) Possibility of objection and removal
The possibility of objection and removal exists to the extent presented above.

III. Rights of the data subject

If personal data concerning the user are processed on our website, then the person concerned (the data subject) has the following rights vis-à-vis the controller according to GDPR:

1. Right of access under Article 15 GDPR
The data subject has the right to the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f) the right to lodge a complaint with a supervisory authority;
g) where the personal data are not collected from the data subject, any available information as to their source;
h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
i) Where personal data are transferred to a third country or to an international organisation, the data subject will have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

We will provide the data subject with a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs.

2. Right to rectification under Article 16 GDPR
The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

3. Right to erasure under Article 17 GDPR
The data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller has the obligation to erase personal data without undue delay where one of the following grounds applies:
a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing;
c) the data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR;
d) the personal data have been unlawfully processed;
e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

4. Right to restriction of processing under Article 18 GDPR
The data subject has the right to obtain from the controller restriction of processing where one of the following applies:
a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims, or
d) the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

5. Right to information under Article 19 GDPR
If the data subject has exercised his or her right to rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 GDPR against the controller with regard to personal data concerning him or her, and if the controller has communicated to each recipient to whom the personal data have been disclosed the data subject’s request (unless this proved impossible or involved disproportionate effort), then the data subject has the right to be informed about those recipients.

6. Right to data portability under Article 20 GDPR
The data subject has the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where

a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR; and
b) the processing is carried out by automated means.

The rights and freedoms of others may not be adversely affected as a result.

In exercising the right to data portability pursuant to paragraph 1, the data subject has the right to have the personal data transmitted directly from us to another controller, where technically feasible.

The exercise of the right to data portability is without prejudice to the right to erasure under Article 17 GDPR. The right to data portability does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object under Article 21 GDPR
The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. .

We will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where the data subject objects to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.

Any consent granted by the data subject may be withdrawn by him or her at any time. Any collection and processing undertaken until such time remains, however, lawful.

 

8. Automated individual decision-making, including profiling, under Article 22 GDPR
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

This does not apply if the decision
a) is necessary for entering into, or performance of, a contract between the data subject and us,
b) is authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
c) is based on the data subject’s explicit consent.

Such decisions may not be based on special categories of personal data referred to in Article 9(1) GDPR, unless point (a) or (g) of Article 9(2) GDPR applies and suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests are in place.

In the cases referred to under points (a) and (c), we will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on our part, to express his or her point of view and to contest the decision.

9. Right to lodge a complaint with a supervisory authority under Article 77 GDPR
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

The supervisory authority with which the complaint has been lodged will inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR

10. Right to an effective judicial remedy under Article 79 GDPR
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, each data subject has the right to an effective judicial remedy where he or she considers that his or her rights under this Regulation have been infringed as a result of the processing of his or her personal data in non-compliance with this Regulation.

Proceedings against us or a processor will be brought before the courts of the Member State where we or the processor have an establishment. Alternatively, such proceedings may be brought before the courts of the Member State where the data subject has his or her habitual residence, unless we or the processor is a public authority of a Member State acting in the exercise of its public powers.